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The Financial Conduct Authority is the independent regulator of financial services. The Financial Conduct Authority require us to provide you with a document called an 'Initial Disclosure Document'. This document provides information about us, the products we offer, the services we will provide, what we charge for our services, who regulates us, what to do if you have a complaint and details about the Financial Services Compensation Scheme.

 

Who are we?

 

We are AMC Vehicle Solutions Limited. 

Our registered office is, AMC Vehicle Solutions Limited, Turner House, Greengate, Middleton, Manchester, England, M24 1RU.

AMC Vehicle Solutions Limited is authorised and regulated by the Financial Conduct Authority (under registration number is 913095).

 

Whose products do we provide?

 

As a Financial Conduct Authority regulated credit broker we can introduce you to a range of lenders who may be able to help you finance your vehicle and provide other products or services.

 

What services do we provide?

 

We will provide you with either comparable details of firms most appropriate to your lending or purchase requirements or general information relating to finance products. In assessing your requirements, we may seek such information about your personal circumstances and objectives as might be relevant in order to enable us to identify your needs. It is important that you provide us with accurate and relevant information. You will not receive advice, or a recommendation from us, but we may ask questions to narrow down the selection of firms offered, from which you can more easily make your own choice if you so wish.

 

Do we charge for our services?

 

We charge a processing fee for business contract hire and personal contract hire of £195.00 excluding VAT and £234.00 including VAT respectively. 

For certain factory order vehicles an additional vehicle holding deposit of £1,000.00 + VAT may be required (refundable after vehicle delivery), which will be made clear before ordering. Payment is taken at the time of order in one lump sum by debit/credit card or bank transfer. As our processing fee covers our costs for arranging the deal, this fee is non-refundable should you chose to cancel the order. We are a commission and fee-based organisation which means that we may receive a payment(s) or benefits from the finance providers should you decide to enter into an agreement with us. These fees may be variable or pre-set dependant on the product and the volume that we place with a chosen supplier.

 

Who regulates us?

 

AMC Vehicle Solutions Limited is authorised and regulated by the Financial Conduct Authority. Our firms reference number is 920436.

You can verify this on the Financial Conduct Authority's Register by visiting the Financial Conduct Authority's website: http://www.fca.org.uk/register/ or by contacting them on 0300 500 8082.

 

Please note that AMC Vehicle Solutions Limited is a credit broker and not a lender. 

 

Other services we offer are not regulated by the Financial Conduct Authority however the Financial Ombudsman Services has now been extended to handle some complaints under the Consumer Credit Act.

 

If you have a complaint.

 

AMC Vehicle Solutions Limited strive to provide a very high standard of service to every customer, every time, and it is very important to us that all complaints are resolved as quickly as possible and to the complete satisfaction of our customers.

To make a complaint you can contact us in several ways.

 

  • Telephone: 0161 960 0050
  • Email: sales@amcvehiclesolutions.com
  • In Writing: AMC Vehicle Solutions Limited, Turner House, Greengate, Middleton, Manchester M24 1RU

 

For our complaints handling procedure, please click this link.